Terms

Homi Academy is operated by FASH SOLUTIONS LLC. Homi provides a paper-first math learning program with printed worksheets, online grading and progress tracking, optional voice tutoring, and parent progress tools. These draft terms explain the current service and proposed delivery and refund policies.

Family accounts

A parent or guardian manages the family account, creates child access, and reviews progress. A child a parent enrolls can use Homi only after the parent’s consent is verified, as the parental privacy notice describes. Keep sign-in details private, use only your own account, and contact Homi if access appears incorrect. Review the Privacy Policy before your child uses Homi: packet work sessions use the camera and microphone for focus monitoring, and voice tutoring is optional.

Learning support and limitations

Automated reading, feedback, tutoring, and monitoring can make mistakes. Parents should review unexpected results or flags and contact support when a record needs attention. Homi does not guarantee a particular grade, learning outcome, or monitoring accuracy. Lesson and voice availability can depend on your browser, network, permissions, and third-party services.

Membership and billing

When paid enrollment is available, a new monthly membership starts at $60 per student. If your child completes at least 80% of their scheduled packets in a billing period, the price for the next billing period drops to $50. After another qualifying billing period it drops to $45, which stays while the membership remains active. Rewards count completed packets, not grades, and missing the target never raises your price. A lower price always starts with the next billing period, never partway through one. Earned pricing applies only while a membership is active: a new subscription after a membership ends starts again at $60 per month per student.

An eligible private promotion reduces a $60 membership to $10 per month for the life of that subscription. This discounted membership stays at $10 and is not repriced by Consistency Rewards. Starting a new subscription after cancellation requires a valid promotion again. Review the initial amount and renewal terms in Stripe Checkout before subscribing.

Pilot membership is available only when Homi verifies a pilot code or existing pilot eligibility for that child. It does not automatically include siblings. Review the total on Stripe Checkout before continuing. Manage invoices, payment methods, and available cancellation options from Plan & billing. Signing out or removing the app does not cancel a subscription.

Cancellation and proposed refund policy

Parents may cancel a subscription at any time through Plan & billing. Cancellation prevents future subscription charges and takes effect at the end of the current paid billing period. Subscription access continues through that period. Physical packet fulfillment after cancellation must follow the terms disclosed before checkout.

• Orders canceled before physical packets are shipped are eligible for a refund.
• Damaged, incorrect, or missing packets qualify for replacement or an applicable refund.
• Refunds required by applicable law will be honored.

Contact support@homiacademy.com for a refund or replacement request. Additional eligibility terms for other refunds remain to be finalized; Homi has not supplied further conditions or deadlines in this draft.

Printed packets

Monthly printed learning packets are included in the offered membership and shipped directly to the residential shipping address provided by a parent or legal guardian. Current delivery address forms support the 50 US states and Washington, DC. Keep your household address current.

Parents will be notified of applicable shipping delays and provided cancellation and refund options as required by law. Estimates in the admin tools are not carrier quotes.

If a packet arrives damaged, incomplete, or incorrect, or a packet is missing, contact support@homiacademy.com for assistance, replacement, or an applicable refund.

Responsible use and service interruptions

Use Homi for your family’s learning. Do not attempt to access another family’s records, share access outside your household, bypass limits, or disrupt the service. If a feature fails, follow the support guidance and retry when appropriate. Homi may need maintenance or changes; contact Homi support about work interrupted by an outage.

Questions

Parents can use Homi support for account, membership, delivery, and privacy questions.